Free Shipping
Orders are typically shipped by our Free Standard Delivery.
Item(s) will be delivered to your driveway or door step. Tracking will be Made Available and No Appointment Scheduling or Signature Will be Required.
Free Delivery does NOT include Installation or Assembly.
- Tracking and Notifications will be made Available as Soon as the Item has Shipped.
- When Orders are Shipped through UPS Small Parcel, Tracking will be made Available and Delivered via Front Porch.
- Options for Faster Delivery on Small Parcel Packages are Made Available for Additional Charges.
- Select decor and smaller furniture items that can safely fit will be shipped using standard UPS shipping.
Threshold +$50.00
Item(s) will be delivered to the first dry area inside home (or outside dry area such as garage. Please ensure the product can be moved through your doorway(s), stairway(s), and/or hallway(s) prior to delivery.
- Delivery appointment notification is included and a signature is required at time of delivery.
- Please Note : No unpacking, assembly, or trash removal is included with this service.
White Glove +$100.00
Item(s) will be delivered to your room or outside area of your choice, including unpacking, product setup, light assembly, and full packaging removal. Delivery appointment notification is included and a signature is required at time of delivery. Please note White Glove is limited to 30 minutes of onsite service. Products requiring extensive assembly may not be included in this quote. For additional inquiries please reach out to us directly.Your White Glove delivery will include: Visual inspection of package prior to delivery, appointment scheduling, a 30-minute call ahead by your delivery specialists, a two-level walk up, placement of your furniture into your "room of choice", unpacking, light assembly (up to 30 minutes) and full packaging removal.
You will receive a call 2-3 days prior to your scheduled delivery date to confirm your 4-hour delivery window.
If you need to adjust your scheduled delivery date, please call us no later than 24 hours from your scheduled delivery date between 7:00AM and 7:00PM PST Monday through Friday to reschedule. Otherwise, additional fees may apply.
Note: Signature required for proof of delivery.Estimated shipping times vary by order. A tracking ID will be emailed to you the day your order ships out so you may easily track your order. The estimated shipping times below represent the amount of time your order will be in transit once your order has left the factory.
- Orders sent via UPS or FedEx Ground are delivered on average 3-7 business days after the order leaves the factory.
- Orders sent via a Freight Carrier are delivered on average 2-3 weeks after the order leaves the factory.
- Orders sent via a White Glove Service are delivered on average 4-6 weeks after the order leaves the factory.
PLEASE NOTE: These shipping estimates represent the time it takes for an item to reach your home AFTER it leaves the factory and do NOT include production time for out of stock or made to order items.
When you purchase a product from us, any shipping times we provide are ESTIMATES ONLY and actual delivery dates may vary. In addition, if you elect to use our Premium White Glove Delivery Service (see below) you will be required to make an appointment for delivery.
